Most orders from Rugs Direct qualify for FREE SHIPPING.

If your cart merchandise subtotal is $149 or higher, your order will be shipped for FREE to any address in the contiguous USA. We ship via UPS, UPS Freight and a network of common carriers.

Shipping for orders under $149 will be calculated based upon the actual size and weight of the item(s) purchased.  A processing and handling fee will be included.

Alaska, Hawaii, Puerto Rico and Canada

Orders outside of the 48 contiguous United States are billed for shipping according to the following chart:

Destination	Small Packages Rugs up to 6' x 9'	Large Packages Rugs from 6' x 9' to 10' x 12'	Oversized
Alaska	$70.00	$140.00	$300.00
Hawaii	$70.00	$140.00	$300.00
Puerto Rico	$70.00	$140.00	$300.00
Canada	$70.00	$140.00	$300.00

A shipping charge may be added to your order for any promotional items such as a free pad, runner or scatter rug. In addition, the customer is responsible for all taxes, duties and customs fees for orders shipped to Canada.

Processing/Handling Fee 

All orders will be charged a processing/handling fee of $5.95.

Delivery Time

Most items take between one and three business days to ship based upon the item's availability. Delivery of braided and custom items may take up to six weeks. In some cases, all of the items in your order may not ship together or in the same package. Rug pads and accessories will normally be sent in separate packaging.

Oversized Items

Oversized rugs, furniture and other items that are too large or heavy to ship via UPS or UPS Freight will be sent via an LTL (less than truckload) common carrier. This service differs from small-package delivery in that they will call you to schedule a delivery appointment and only deliver curbside. Most LTL carriers schedule appointments for a two-to-four hour window between the hours of 8:00 a.m. and 5:00 p.m. Monday through Friday.

Inspection 

It is extremely important that you carefully inspect your package at the time of delivery, especially if it has been delivered via an LTL carrier. If the packaging is damaged or for any reason you suspect a problem, please write "PRODUCT DAMAGED" on the signature sheet. This will make resolving the issue much easier.