If you have a question about a product or your order, please call a Customer Service Representative in our toll-free call center, or click here to send us an email.

Call Center Hours:

Monday-Friday	8am - 7pm ET
Saturday	Closed
Sunday	Closed
Closed Thursday Nov. 27th for Thanksgiving Holiday

Rugs Direct, a divison of a Winchester Carpet & Rug Co., was founded in 1978 in Winchester, Virginia.

Our mission is to be the nation's most trusted and esteemed retailer for all types of area rugs and other flooring products. Our aim is to provide 100% customer satisfaction while providing the lowest prices possible on all of the product lines we represent.

We look forward to serving you!